Frequently Asked Questions

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1.. Multiple debit/credit cards can be used to pay in full.  2. Walk ups not required to pay reservation fee- walk ups will only be accepted if no other reservation is scheduled.  3. Reservation deposit is:$250/$500 respectively   4.  Hourly  fee must be paid in advance, if customer requests more time  once in the  water fee must be paid to extend time (& only if  another customer  reservation is NOT scheduled)   5. Reservation fee may change according to the dates/holiday  6. Time Extension: If no other reservation is scheduled Captain decides if he/she extends  stay at sea. If “customers act” in a way that threatens boat, safety of   others or does not comply with Captain or coast coast requests/orders   Captain will return to port and customer will still pay full hourly  fee.    

Cancellation Policy:

Customers need to cancel 48 hours before the appointment for 100% refund on the reservation fee

• If they cancel 24 hours before only 50% will be refunded of the fee.    

• Cancellation less than 24 hours is not refunded - (no exceptions)